Review impact

Why

 

Continuous check-ins with incumbents and other affected stakeholders allows for improvements to be made along the way. A final review after a 6-month implementation period helps the Project Team to quantify the success of the project and understand any areas to focus on for further improvement and scale-up.

 

How

 

• Use success metrics to measure the impact of Job Redesign solutions – those used for the AIC work trial are shown below
• Identify areas to be measures throughout implementation to determine project success. Agree how they can be measured, and the frequency of measurement
   

Measuring Success

 

What do we want to assess?	Tools	Frequency
Increase in incumbent’s competency, including training effectiveness and proficiency level of competencies	Competency Assessment (provided by training service provider)	Upon training completion and as per course requirements
Incumbents’ progress in terms of confidence in new role, challenges faced and additional support required	Implementation Pulse Survey Guide and Questions	Monthly progress check-in surveys during implementation phase
Sentiments of incumbents and key stakeholders to identify key enablers and areas of opportunities that will guide the scaling up of implementation	Review FGD Questions	Once during Final Review
[If Job Shadow / Time-Task Study was conducted] Changes in proportion of time spent in task categories	Refer to materials found in the Step-by-Step Implementation section on conducting a time-task study and job shadow.	Once at the Understand phase, once during Final Review