Building Capability of Community Partners
Designed for Community Mental Health Care Professionals
As part of capability building and alignment of training standards for Community Mental Health Care Professionals, the Agency for Integrated Care worked with clinicians and community practitioners to develop two competency frameworks and its associated assessment criteria, namely Mental Health Competency Framework and Dementia Care Competency Framework.
Care and Support in the Community
The competency frameworks look into:
- Provide guidance in building capabilities across the health and social care workforce;
- Align training intervention to a consistent model;
- Identify training needs of professionals and para-professionals who support and care for person with dementia and the caregivers;
- Assist employers to establish job descriptions; and
Support individuals’ self-assessment of their own developmental needs.

Structure of the framework

Tiered Approach - Developed in consultation with key stakeholders
Get These Frameworks
You may download them below.
- Mental Health Competency Framework
- Dementia Care Competency Framework
- Mental Health Competency Framework & Assessment Criteria
- Dementia Care Competency Framework & Assessment Criteria
Building Capability in Mental Health and Dementia
Mental Heath
| Course Title | What Can You Learn? | Course Code on AIC LMS 2.0 |
| Mental Health Awareness 1: Understanding the Signs and Symptoms of Mental Health Issues |
| AIC-BPS-B-221 |
| Mental Health Awareness 2: Supporting Persons with Mental Health Issues |
| AIC-BPS-B-222 |
Dementia
| Course Title | What Can You Learn? | Course Code on AIC LMS 2.0 |
| Understanding Dementia | Understand dementia, it’s types and risk factors Identify the ABCD signs and symptoms of dementia Communication methods when interacting with people living with dementia Identify ways to reduce the risk of getting dementia Discover more about Dementia-Friendly Singapore (DFSG) initiatives | AIC-BPS-B-223 |
| Dementia Care Basic Level – The Brain and Understanding of Dementia | Describe the parts of the brain and their functions Understand what is dementia Recognise how a diagnosis of dementia is made Differentiate the types of dementia | AIC-BPS-B-200A |
| Dementia Care Basic Level – Person-Centred Care and Behaviours of Concern | Describe the concept of Person-Centred Care Recognise the philosophy of care of persons living with dementia Define the VIPS Classify the unmet needs Manage the behaviours of concern | AIC-BPS-B-200B |
| Dementia Care Basic Level – Enriching Lives | Recognise the importance of activities/ engagement for a person living with dementia Describe what is an activity Assess the individual’s needs and abilities Plan activities for person living with Dementia | AIC-BPS-B-200C |
Resources for Partners

Case Scenarios Toolkit On Managing Behaviours of Concern
To help care professionals manage behaviours of concern, a booklet of 11 sample case scenarios has been collated to provide suggestions to help you manage the different cases in the community.
Video Resources
To help mental health/dementia care professionals cement learning concepts and demonstrate application of skills, two localised videos have been produced that focus on ‘Engaging Resistant Clients’ and ‘De-escalating Conflicts’ via a total of 6 case scenarios. Watch them here.
Guidelines for Suicide Prevention Programmes for Youths
The Institute of Mental Health (IMH), with support from Health Promotion Board (HPB) and Samaritans of Singapore (SOS), have developed “The Guidelines for Suicide Prevention Programmes for Youths”, to provide a clear, comprehensive and evidence-based framework for initiatives focused on safeguarding our youth. We encourage organisations and stakeholders to integrate these guidelines into existing programmes to ensure that they address the diverse needs of different intervention levels. Together, we can make a significant impact on preventing youth suicide and greatly enhance our efforts to protect young lives.
Webinars
We have also organised online learning webinars to share best practices such as Dementia-Friendly Environment Design and inviting care professionals to share experiences. Learn more here.
Based on feedback to AIC, most caregivers do not know where to search nor have time to read through the many resources. As such, AIC has put together a top 5 curated list of resources for caregivers which you can share with them. While the top 5 curated resources provide quick help, we do recognise that partners may need support in sieving out the relevant resources for the caregivers. Complementing the top 5 resources, a consolidated listing of resources has also been pulled together to address the varied needs of the caregivers.
Top 5 Mental Health Resources
Click on image to download it.
Top 5 Dementia Resources
Click on image to download it.
More Resources
If you would like to find out more on respective resources, you may click here or find out more below:
- General caregiving resources
- Dementia resources: Dementia Hub and AIC resources
- Mental health resources
For service information, linkage, and resources on caregiving or mental health email us at enquiries@aic.sg.

